Counsellor Enfield role includes accepting you whole-heartedly, being free of any biases towards you what-so-ever, being their absolute true selves towards you and seeing things in your eyes (how YOU see things) or at least acknowledging them (what might be termed “seeing your subjectivity”). Therefore, a counsellor should work with you in a genuinely caring manner and at least offer you a non-judgemental listening ear. They should be able to take anything you may disclose or “show” as being compared to like a dry sponge soaking up a spill of water.
Counsellor Enfield will be able to support you non-judgementally and demonstrate belief in your ability to overcome whatever you are dealing with. That may sound “nice”, but what else could they offer you or what else could or should you expect? This depends on presenting problems of the client and what therapeutic approach they are working with such as Person-Centred Therapy, Gestalt Therapy, Cognitive-Behaviour Therapy, Solution-Focused Therapy and so-on. We’ll stick with talking about mental health issues for now. Certain types of approaches (of psychotherapy) are far better suited to dealing with mental health problems than other approaches.